Why can't I turn ON/OFF the bundle status button?
ansu_support
Last Update 3 years ago
This happens when you set a schedule start/end date time for your bundle. We have 3 situations in use:
- Set schedule Start Date Time
- Set schedule End Date Time
- Set both Schedule Start Date Time and Schedule End Date Time
Set schedule Start Date Time
Example: You create a Bundle and set Schedule Start Date Time at 9:00 AM
Currently, the time is: 8:00 AM
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Right now the time from 8:00 to 8:59 is Out Of Range, so you won't be able to change the status of your bundle during this time.
And from 9:00 onwards is In Range, you will be able to change the status of your bundle.
Set schedule End Date Time
Example: You create a Bundle and set Schedule End Date Time at 7:00 AM
Currently, the time is: 6:30 AM
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- Right now the time from 6:30 AM to 6:59 AM is In Range, you will be able to change the status of your bundle during this time.
- And from 9:00 AM onwards is Out Of Range, so you won't be able to change the status of your bundle.
Set both schedule Start Date Time and schedule End Date Time
Example: You create a Bundle and set Schedule Start Date Time at 8:00 AM and Schedule End Date Time at 9:00 AM
Currently, the time is: 7:00 AM
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- Between 7:00 and 7:59, the time is out of range (The interval cannot change the status of the bundle manually). The same thing happens after 9:00 (after the bundle is in-active)
- From 9:00 AM to 9:59 AM is In Range, you will be able to change the status of your bundle during this time.
How to change bundle status when I set Schedule Start/End Date Time
You can change bundle status when you set Schedule Start/End Date Time as follows:
1. Tap on “Edit” button on selected bundle
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2. Click on “Status” button of Schedule start date from ON to OFF
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3. Tap on “Save” button to update your bundle
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Same for the rest of the situations (Set Schedule End Date Time, Set both schedule Start Date Time and schedule End Date Time).
You can read the How do I create a bundle in my store: Step 4: Schedule Bundle article to gain a better understanding of how Schedule start/end date time mode works
Good luck to you :)